Practitioners are advised to regularly view the Valuation Office Agency web site at https://www.gov.uk/government/organisations/valuation-office-agency.
Council Tax: number of properties by Council Tax band and administrative area (supplementary table), September 2024 (23 August 2024)
https://www.gov.uk/government/statistics/announcements/council-tax-number-of-properties-by-council-tax-band-and-administrative-area-supplementary-table-september-2024.
Council Tax: challenges and changes, March 2024 (22 August 2024)
https://www.gov.uk/government/statistics/announcements/council-tax-challenges-and-changes-march-2024.
Complaints procedure (22 August 2024)
https://www.gov.uk/government/organisations/valuation-office-agency/about/complaints-procedure.
Valuation Office Agency departmental spending over £25,000 (22 August 2024)
https://www.gov.uk/government/collections/valuation-office-agency-departmental-spending-over-25000.
Valuation Office Agency: July 2024 transparency data (22 August 2024)
https://www.gov.uk/government/publications/valuation-office-agency-july-2024-transparency-data.
The central rating list – 2023 (22 August 2024)
https://www.gov.uk/government/publications/the-draft-central-rating-list-2023.
Rating Manual section 2: valuation principles (22 August 2024)
https://www.gov.uk/guidance/rating-manual-section-2-maintaining-the-rating-list.
Rating Manual section 2: valuation principles (22 August 2024)
https://www.gov.uk/guidance/rating-manual-section-2-maintaining-the-rating-list/part-6-exemptions-part-a-property-used-for-disabled-persons.
Rating Manual section 5a: valuation of all property classes (19 August 2024)
https://www.gov.uk/guidance/rating-manual-section-6-part-3-valuation-of-all-property-classes.
Rating Manual section 5a: valuation of all property classes (19 August 2024)
https://www.gov.uk/guidance/rating-manual-section-6-part-3-valuation-of-all-property-classes/hypermarkets-and-superstores.
Capital Gains and Other Taxes Manual
https://www.gov.uk/government/publications/capital-gains-other-taxes-manual.
Houses in Multiple Occupation (HMOs)
https://www.gov.uk/guidance/houses-in-multiple-occupation-hmos.
Inheritance Tax Manual
https://www.gov.uk/government/publications/valuation-office-agency-inheritance-tax-manual.
Land Compensation Manual
https://www.gov.uk/government/publications/the-land-compensation-manual.
Rating Manual
https://www.gov.uk/government/publications/valuation-office-agency-rating-manual.
Council Tax Manual
https://www.gov.uk/guidance/council-tax-manual.
Rating Cost Guide 2023
https://www.gov.uk/government/publications/rating-cost-guide-2023.
Council Tax Practice Notes
https://www.gov.uk/guidance/council-tax-manual/council-tax-practice-notes.
The Valuation Office Agency Complaints Procedure can be found at https://www.gov.uk/government/publications/valuation-office-agency-complaints-procedure.
The latest Valuation Office Agency Billing Authority Submissions Standards can be found at https://www.gov.uk/government/publications/valuation-office-agency-billing-authority-report-best-practice.
The guide by the Valuation Office Agency Standards an appointing an agent for business rates can be found at https://www.gov.uk/guidance/appoint-an-agent.
A warning of false claims issued by the Valuation Office Agency can be found at https://www.gov.uk/government/news/warning-of-false-claims.
The latest Valuation Office Agency Standards for Rating Agents can be found at https://www.gov.uk/government/news/voa-launches-new-standards-for-agents.
The latest Local Authority Partnership Charter can be found at https://www.gov.uk/government/publications/valuation-office-agency-local-authority-partnership-charter--2 and https://www.gov.uk/government/publications/asiantaeth-y-swyddfa-brisio-siarter-partneriaeth-awdurdodau-lleol.
The Annual Report and Accounts 2022/23 of the Valuation Office Agency can be found at https://www.gov.uk/government/publications/valuation-office-agency-annual-report-and-accounts-2022-to-2023.
The Local Authority Engagement Team was originally set up to support local authorities with rates retention in England. However, their remit has evolved and extended into Council Tax, Housing Allowance and Wales. The issues are much wider now and 'Rates Retention Team' no longer reflects what they do.
To compliment this, they now have a new mailbox which is LAengagement@voa.gov.uk.
Practitioners are advised to regularly view the Scottish Assessors web site at https://www.saa.gov.uk/.
Practitioners are advised to regularly view the Land and Property Services (NI) web site at www.finance-ni.gov.uk/land-property-services-lps.
The latest on Revaluation can be found at https://www.finance-ni.gov.uk/landing-pages/ni-reval2026.
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