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Scottish Conference & Exhibition
Crowne Plaza, Glasgow
2 & 3 September 2026
We look forward to welcoming you back to Glasgow for the IRRV Scottish Conference & Exhibition 2026.
Details to follow.
Annual Conference & Exhibition
Telford International Centre
29 September - 1st October
We look forward to welcoming you back to Telford for the IRRV Annual Conference & Exhibition 2026.
Details to follow.
High Value Council Tax Surcharge
8 July 2026
This Professional Meeting will discuss the Government Consultation ‘High Value Council Tax Surcharge’ that was published on 19 May 2026 with a closing date for responses of 14 July 2026. The Panel will debate and share their thoughts on the questions contained within the Consultation. This will help inform both the Institute and delegates as they respond to MHCLG / HMT / HMRC.
Crisis & Resilience Fund – Administration and Setting Expectations
13 July 2026
This Professional Meeting will be a practical discussion focusing specifically on the CRF Crisis Payment element. In particular, what lessons maybe learned from those who have been administering the Scottish Welfare Fund, how to approach the assessment of applications and how policies may already have been changed to reflect the first few months.
This meeting is FREE, compliments of the sponsor: 
Role of the Council in the Magistrates Court
23 November 2026
This one-day Upskilling Session is to be delivered virtually by Gary Watson IRRV (Hons), Chief Executive, IRRV and Adam Fairclough IRRV (Hons), Apprenticeship and Training Officer, IRRV. It will look at the role played by the Council in the Magistrates Court and be of interest to practitioners working in council tax and / or non-domestic rate. This includes those who represent the Council in the Magistrates Court.
Dealing with Vulnerability and Suicidal Disclosures incorporating the ECB Vulnerability Standards
9 July 2026 (SOLD OUT)
10 December 2026
The course is essential for those Revenues and Enforcement practitioners engaging with customers either face to face or through Customer Interface channels. Delegates will understand how customers can be potentially vulnerable and how to achieve successful outcomes in both safeguarding / signposting and achieving debt resolution. The agenda also includes dealing with suicidal disclosures and the imminent ECB Vulnerability standards for both Agents and Enforcement Agencies.
Telephone Debt Collection
15 July 2026
As local authorities and other organisations continue to refine their recovery procedures, a key objective will be to make payment arrangements based on debtors' ability to pay whilst helping those facing cost of living challenges. To achieve this, direct verbal contact with debtors will be critical. Staff will, therefore, need to be equipped with the necessary communication and negotiation skills.
Role of the Council in the Valuation Tribunal
14 September 2026
14 December 2026
This one-day Upskilling Session is to be delivered virtually by Gary Watson IRRV (Hons), Chief Executive, IRRV and Adam Fairclough IRRV (Hons), Apprenticeship and Training Officer, IRRV. It will look at the role played by the Council in the Valuation Tribunal and be of interest to practitioners working in council tax and / or non-domestic rate. This includes those who represent the Council in the Valuation Tribunal.
Completion Notices: Everything you need to know!
22 September 2026
1 December 2026
This one day upskilling session is to be delivered virtually by Gary Watson IRRV (Hons), Chief Executive, IRRV. It is an event aimed at those working within both Local Government and the Private Sector.
Local Taxation Liability Order Workshop
22 October 2026 [SOLD OUT]
4 December 2026
These days where rates avoidance and freeman of the land type challenges are common place, this half day course is essential for those staff responsible for representing the Local Authority in the Magistrates court in obtaining Liability Orders for both Council Tax and NNDR, covering commonplace challenges, the conduct, rules and presentation of evidence, the course goes on to deal with set aside applications and the court procedures for dealing with contested hearings.
Supported Accommodation
6 November 2026
As Housing Benefit is still in payment for new and existing supported and temporary accommodation and is likely to be for some time this course is aimed at those Housing Benefit officers dealing with these complex claims. This course would also benefit those Landlords and Housing Association that are looking to invest in these properties.
Council Tax Master Class
2 & 3 November 2026
This two day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons). It is designed for practitioners who have an understanding of council tax and want to improve their level of knowledge further to master class level.
Business Rates Master Class
20 & 21 July 2026
This two day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons), Professional Services Officer, IRRV and is designed for practitioners who have an understanding of business rates and want to improve their level of knowledge further to master class level.
Overpayments
4 September 2026
This half day training course is designed for both new and experienced Housing Benefit officers in order to understand overpayments and the importance of classifying them correctly to obtain the maximum subsidy.
Introduction to Council Tax
8 September 2026
This one day training course is to be delivered virtually through ‘Teams’ by Janet Alexander IRRV (Hons), Professional Services Officer, IRRV and is designed for new entrants with little or no knowledge of council tax. It would equally be suitable for customer service staff working within or requiring knowledge of the subject.
Introduction to Business Rates
21 September 2026
This one day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons), Professional Services Officer, IRRV and is designed for new entrants with little or no knowledge of business rates. It would equally be suitable for customer service staff working within or requiring knowledge of the subject.
Pension Age HB/CTR
17 & 24 September 2026
This two day training course is to be delivered virtually through Teams by Roger Bowen IRRV, Welfare Benefit Training Officer for IRRV and is designed for those who are new to Housing Benefit or have limited experience in order to improve performance and will concentrate on Pension age and temporary accommodation cases.
Maximising Income
6, 13 & 20 October 2026
This is a course of three half-day sessions has been devised for financial inclusion officers and also for customer service staff to ensure they are aware of the help available to their customers, it will include discussions, exercises, a look at some of the forms and how to fill them in – attendance allowance in particular, links to useful websites and a handy checklist of available benefits and help available.
Appeals
23 October 2026
This half day training course is designed for those officers wishing to have a full understanding of the appeals process and how to prepare a submission.
Introduction to NDR
14 & 15 October 2026
This fully updated course includes an overview of the recent legislative changes affecting NDR. It will give delegates an invaluable introduction or refresher to the administration of NDR in Scotland. It will be of interest to local authority staff and others, such as Sheriff Officers’ staff and recovery agents.
Introduction to Council Tax
5 & 6 August 2026
An online training workshop over two mornings. This course takes delegates through the principles of council tax and will equip them to assess council tax charges correctly and to the correct charge payers.
As well as our regular training courses, we also deliver a bespoke in-house training service. Bespoke courses are designed using elements and combinations from our existing training whether it's council tax, business rates or something completely new.
The training is tailored specifically to the client's requirements and can be delivered virtually or on-site at your offices for convenience.
Please contact the Conference Team with your enquiry at conference@irrv.org.uk.