Practitioners are advised to regularly view the Valuation Office Agency website at https://www.gov.uk/government/organisations/valuation-office-agency.
Rating Manual section 4: valuation methods (2 January 2025)
https://www.gov.uk/guidance/rating-manual-section-4-valuation-methods.
Rating Manual section 4: valuation methods (2 January 2025)
https://www.gov.uk/guidance/rating-manual-section-4-valuation-methods/part-1-practice-note-2023-rental-adjustment.
Community Infrastructure Levy appeal decisions (2 January 2025)
https://www.gov.uk/government/collections/community-infrastructure-levy-appeal-decisions.
Capital Gains and other taxes manual (2 January 2025)
https://www.gov.uk/guidance/capital-gains-and-other-taxes-manual/section-7.
Capital Gains and other taxes manual (2 January 2025)
https://www.gov.uk/guidance/capital-gains-and-other-taxes-manual.
Capital Gains and other taxes manual (2 January 2025)
https://www.gov.uk/guidance/capital-gains-and-other-taxes-manual/section-6.
Sharing more information on business rates valuations (2 January 2025)
https://www.gov.uk/government/news/sharing-more-information-on-business-rates-valuations.
Local reference rent levels (2 January 2025)
https://www.gov.uk/government/collections/local-reference-rents-levels-collection.
Local reference rents, listed by BRMA and property size (December 2024) (2 January 2025)
https://www.gov.uk/government/publications/local-reference-rents-listed-by-brma-and-property-size-december-2024.
HMRC: workforce management information (30 December 2024)
https://www.gov.uk/government/collections/hmrc-workforce-management-information.
HMRC and VOA: workforce management information, November 2024 (30 December 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-november-2024.
VOA agent standards (23 December 2024)
https://www.gov.uk/guidance/voa-agent-standards.
Statistics on business floorspace (23 December 2024)
https://www.gov.uk/government/news/statistics-on-business-floorspace.
Council Tax Manual
https://www.gov.uk/guidance/council-tax-manual.
Council Tax Practice Notes
https://www.gov.uk/guidance/council-tax-manual/council-tax-practice-notes.
Rating Manual
https://www.gov.uk/government/publications/valuation-office-agency-rating-manual.
Rating Cost Guide 2023
https://www.gov.uk/government/publications/rating-cost-guide-2023.
Capital Gains and Other Taxes Manual
https://www.gov.uk/government/publications/capital-gains-other-taxes-manual.
Houses in Multiple Occupation (HMOs)
https://www.gov.uk/guidance/houses-in-multiple-occupation-hmos.
Inheritance Tax Manual
https://www.gov.uk/government/publications/valuation-office-agency-inheritance-tax-manual.
Land Compensation Manual
https://www.gov.uk/government/publications/the-land-compensation-manual.
The Valuation Office Agency Complaints Procedure can be found at https://www.gov.uk/government/publications/valuation-office-agency-complaints-procedure.
The latest Valuation Office Agency Billing Authority Submissions Standards can be found at https://www.gov.uk/government/publications/valuation-office-agency-billing-authority-report-best-practice.
The guide by the Valuation Office Agency Standards an appointing an agent for business rates can be found at https://www.gov.uk/guidance/appoint-an-agent.
A warning of false claims issued by the Valuation Office Agency can be found at https://www.gov.uk/government/news/warning-of-false-claims.
The latest Valuation Office Agency Standards for Rating Agents can be found at https://www.gov.uk/guidance/voa-agent-standards.
A warning of false e-mails from the Valuation Office Agency can be found at https://www.gov.uk/government/news/warning-of-false-voa-emails.
The latest Local Authority Partnership Charter can be found at https://www.gov.uk/government/publications/valuation-office-agency-local-authority-partnership-charter--2 and https://www.gov.uk/government/publications/asiantaeth-y-swyddfa-brisio-siarter-partneriaeth-awdurdodau-lleol.
The Annual Report and Accounts 2023/24 of the Valuation Office Agency can be found at
https://www.gov.uk/government/publications/valuation-office-agency-annual-report-and-accounts-2023-to-2024.
The Local Authority Engagement Team was originally set up to support local authorities with rates retention in England. However, their remit has evolved and extended into Council Tax, Housing Allowance and Wales. The issues are much wider now and 'Rates Retention Team' no longer reflects what they do.
To compliment this, they now have a new mailbox which is LAengagement@voa.gov.uk.
Practitioners are advised to regularly view the Scottish Assessors web site at https://www.saa.gov.uk/.
Practitioners are advised to regularly view the Land and Property Services (NI) web site at www.finance-ni.gov.uk/land-property-services-lps.
The latest on Revaluation can be found at https://www.finance-ni.gov.uk/landing-pages/ni-reval2026.
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