Practitioners are advised to regularly view the Valuation Office Agency website at https://www.gov.uk/government/organisations/valuation-office-agency.
Valuation Office Agency annual report and accounts 2023 to 2024 (28 November 2024)
https://www.gov.uk/government/publications/valuation-office-agency-annual-report-and-accounts-2023-to-2024.
Valuation Office Agency annual report and accounts (28 November 2024)
https://www.gov.uk/government/collections/valuation-office-agency-annual-report-and-accounts.
Damage to business and property caused by flooding (28 November 2024)
https://www.gov.uk/government/news/damage-to-business-and-property-caused-by-flooding.
Our governance (28 November 2024)
https://www.gov.uk/government/organisations/valuation-office-agency/about/our-governance.
Valuation Office Agency departmental spending over £25,000 (27 November 2024)
https://www.gov.uk/government/collections/valuation-office-agency-departmental-spending-over-25000.
Valuation Office Agency: October 2024 transparency data (27 November 2024)
https://www.gov.uk/government/publications/valuation-office-agency-october-2024-transparency-data.
Section 7: revenue basis of market value - general principles (26 November 2024)
https://www.gov.uk/guidance/inheritance-tax-manual/section-7-revenue-basis-of-market-value-general-principles.
Inheritance Tax Manual (26 November 2024)
https://www.gov.uk/guidance/inheritance-tax-manual.
Warning of false VOA emails (26 November 2024)
https://www.gov.uk/government/news/warning-of-false-voa-emails.
HMRC and VOA: workforce management information, October 2024 (25 November 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-october-2024.
HMRC: workforce management information (25 November 2024)
https://www.gov.uk/government/collections/hmrc-workforce-management-information.
Manuals / Guides / Practice Notes
Council Tax Manual
https://www.gov.uk/guidance/council-tax-manual.
Council Tax Practice Notes
https://www.gov.uk/guidance/council-tax-manual/council-tax-practice-notes.
Rating Manual
https://www.gov.uk/government/publications/valuation-office-agency-rating-manual.
Rating Cost Guide 2023
https://www.gov.uk/government/publications/rating-cost-guide-2023.
Capital Gains and Other Taxes Manual
https://www.gov.uk/government/publications/capital-gains-other-taxes-manual.
Houses in Multiple Occupation (HMOs)
https://www.gov.uk/guidance/houses-in-multiple-occupation-hmos.
Inheritance Tax Manual
https://www.gov.uk/government/publications/valuation-office-agency-inheritance-tax-manual.
Land Compensation Manual
https://www.gov.uk/government/publications/the-land-compensation-manual.
The Valuation Office Agency Complaints Procedure can be found at https://www.gov.uk/government/publications/valuation-office-agency-complaints-procedure.
The latest Valuation Office Agency Billing Authority Submissions Standards can be found at https://www.gov.uk/government/publications/valuation-office-agency-billing-authority-report-best-practice.
The guide by the Valuation Office Agency Standards an appointing an agent for business rates can be found at https://www.gov.uk/guidance/appoint-an-agent.
A warning of false claims issued by the Valuation Office Agency can be found at https://www.gov.uk/government/news/warning-of-false-claims.
The latest Valuation Office Agency Standards for Rating Agents can be found at https://www.gov.uk/guidance/voa-agent-standards.
The latest Local Authority Partnership Charter can be found at https://www.gov.uk/government/publications/valuation-office-agency-local-authority-partnership-charter--2 and https://www.gov.uk/government/publications/asiantaeth-y-swyddfa-brisio-siarter-partneriaeth-awdurdodau-lleol.
Annual Report and Accounts 2023/24
The Annual Report and Accounts 2023/24 of the Valuation Office Agency can be found at
https://www.gov.uk/government/publications/valuation-office-agency-annual-report-and-accounts-2023-to-2024.
The Local Authority Engagement Team was originally set up to support local authorities with rates retention in England. However, their remit has evolved and extended into Council Tax, Housing Allowance and Wales. The issues are much wider now and 'Rates Retention Team' no longer reflects what they do.
To compliment this, they now have a new mailbox which is LAengagement@voa.gov.uk.
Practitioners are advised to regularly view the Scottish Assessors web site at https://www.saa.gov.uk/.
Practitioners are advised to regularly view the Land and Property Services (NI) web site at www.finance-ni.gov.uk/land-property-services-lps.
The latest on Revaluation can be found at https://www.finance-ni.gov.uk/landing-pages/ni-reval2026.
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