Practitioners are advised to regularly view the Valuation Office Agency web site at https://www.gov.uk/government/organisations/valuation-office-agency.
HMRC and VOA: workforce management information, June 2023 (3 May 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-june-2023.
HMRC and VOA: workforce management information, February 2024 (3 May 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-february-2024.
HMRC and VOA: workforce management information, January 2024 (3 May 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-january-2024.
HMRC and VOA: workforce management information, December 2023 (3 May 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-december-2023.
HMRC and VOA: workforce management information, November 2023 (3 May 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-november-2023.
HMRC and VOA: workforce management information, October 2023 (3 May 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-october-2023.
HMRC and VOA: workforce management information, September 2023 (3 May 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-september-2023.
HMRC and VOA: workforce management information, August 2023 (3 May 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-august-2023.
HMRC and VOA: workforce management information, July 2023 (3 May 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-july-2023.
HMRC and VOA: workforce management information, May 2023 (3 May 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-may-2023.
HMRC and VOA: workforce management information, April 2023 (3 May 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-april-2023.
Local reference rent levels (1 May 2024)
https://www.gov.uk/government/collections/local-reference-rents-levels-collection.
Local reference rents, listed by BRMA and property size (April 2024) (1 May 2024)
https://www.gov.uk/government/publications/local-reference-rents-listed-by-brma-and-property-size-april-2024.
Non-domestic rating: stock of properties, March 2024 (1 May 2024)
https://www.gov.uk/government/statistics/announcements/non-domestic-rating-stock-of-properties-march-2024.
Non-domestic rating: challenges and changes, 2017 and 2023 rating lists, March 2024 (1 May 2024)
https://www.gov.uk/government/statistics/announcements/non-domestic-rating-challenges-and-changes-2017-and-2023-rating-lists-march-2024.
Valuation Office Agency: ad hoc statistics (1 May 2024)
https://www.gov.uk/government/collections/additional-statistics.
Non-domestic rating: property counts and total rateable value by sector, RV band and local authority (1 May 2024)
https://www.gov.uk/government/publications/non-domestic-rating-property-counts-and-total-rateable-value-by-sector-rv-band-and-local-authority.
VOA Accounting Officer Assessments (30 April 2024)
https://www.gov.uk/government/collections/voa-accounting-officer-assessments.
Non-Domestic Rating (NDR) Reforms Programme Accounting Officer Assessment (30 April 2024)
https://www.gov.uk/government/publications/non-domestic-rating-ndr-reforms-programme-accounting-officer-assessment.
Business Systems Transformation Programme Accounting Officer Assessment (30 April 2024)
https://www.gov.uk/government/publications/business-systems-transformation-programme-accounting-officer-assessment.
Schedule of updates and announcements for VOA’s statistics (30 April 2024)
https://www.gov.uk/government/statistics/schedule-of-updates-and-announcements-for-voas-statistics.
Statistics at VOA (30 April 2024)
https://www.gov.uk/government/organisations/valuation-office-agency/about/statistics.
HMRC and VOA: workforce management information, March 2024 (30 April 2024)
https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-march-2024.
VOA: prompt payment data April 2023 to March 2024 (30 April 2024)
https://www.gov.uk/government/publications/voa-prompt-payment-data-april-2023-to-march-2024.
Rating Manual section 5a: valuation of all property classes (29 April 2024)
https://www.gov.uk/guidance/rating-manual-section-6-part-3-valuation-of-all-property-classes.
Rating Manual section 5a: valuation of all property classes (29 April 2024)
https://www.gov.uk/guidance/rating-manual-section-6-part-3-valuation-of-all-property-classes/section-95-beach-huts.
Rating Manual section 6: check, challenge, appeal and proposals (29 April 2024)
https://www.gov.uk/guidance/rating-manual-section-6-chhallenges-to-the-rating-list/part-10-appendix-2-unlawful-and-incomplete-proposals.
Rating Manual section 6: check, challenge, appeal and proposals (29 April 2024)
https://www.gov.uk/guidance/rating-manual-section-6-chhallenges-to-the-rating-list.
Rating Manual section 6: check, challenge, appeal and proposals (29 April 2024)
https://www.gov.uk/guidance/rating-manual-section-6-chhallenges-to-the-rating-list/part-10c-challenge-stage.
Rating Manual section 3: maintaining the rating list (29 April 2024)
https://www.gov.uk/guidance/rating-manual-section-3-valuation-principles.
Rating Manual section 3: maintaining the rating list (29 April 2024)
https://www.gov.uk/guidance/rating-manual-section-3-valuation-principles/part-5-composite-hereditaments.
Capital Gains and Other Taxes Manual
https://www.gov.uk/government/publications/capital-gains-other-taxes-manual.
Council Tax Manual
https://www.gov.uk/guidance/council-tax-manual.
Inheritance Tax Manual
https://www.gov.uk/government/publications/valuation-office-agency-inheritance-tax-manual.
Land Compensation Manual
https://www.gov.uk/government/publications/the-land-compensation-manual.
Rating Manual
https://www.gov.uk/government/publications/valuation-office-agency-rating-manual.
Rating Cost Guide 2023
https://www.gov.uk/government/publications/rating-cost-guide-2023.
The Valuation Office Agency Complaints Procedure can be found at https://www.gov.uk/government/publications/valuation-office-agency-complaints-procedure.
The latest Valuation Office Agency Billing Authority Submissions Standards can be found at https://www.gov.uk/government/publications/valuation-office-agency-billing-authority-report-best-practice.
The latest Valuation Office Agency Standards for Rating Agents can be found at https://www.gov.uk/government/news/voa-launches-new-standards-for-agents.
The latest Local Authority Partnership Charter can be found at https://www.gov.uk/government/publications/valuation-office-agency-local-authority-partnership-charter--2 and https://www.gov.uk/government/publications/asiantaeth-y-swyddfa-brisio-siarter-partneriaeth-awdurdodau-lleol.
The Annual Report and Accounts 2022/23 of the Valuation Office Agency can be found at https://www.gov.uk/government/publications/valuation-office-agency-annual-report-and-accounts-2022-to-2023.
The Local Authority Engagement Team was originally set up to support local authorities with rates retention in England. However, their remit has evolved and extended into Council Tax, Housing Allowance and Wales. The issues are much wider now and 'Rates Retention Team' no longer reflects what they do.
To compliment this, they now have a new mailbox which is LAengagement@voa.gov.uk.
Practitioners are advised to regularly view the Scottish Assessors web site at https://www.saa.gov.uk/.
Practitioners are advised to regularly view the Land and Property Services (NI) web site at www.finance-ni.gov.uk/land-property-services-lps.
The latest on Revaluation can be found at https://www.finance-ni.gov.uk/landing-pages/ni-reval2026.
Copyright © 2025 · All Rights Reserved · Institute of Revenues Rating and Valuation