VALUATION OFFICE AGENCY

Web Site

Practitioners are advised to regularly view the Valuation Office Agency web site at https://www.gov.uk/government/organisations/valuation-office-agency.

Publications

• HMRC and VOA: workforce management information, November 2023 (29 December 2023)
  https://www.gov.uk/government/publications/hmrc-and-voa-workforce-management-information-november-2023.

• HMRC: workforce management information (29 December 2023)
  https://www.gov.uk/government/collections/hmrc-workforce-management-information.

• Valuation Office Agency Rent Officers: Previous E-updates (21 December 2023)
  https://www.gov.uk/government/publications/valuation-office-agency-rent-officers-previous-e-updates.

• Valuation Office Agency Rent Officers: E-update (21 December 2023)
  https://www.gov.uk/government/publications/valuation-office-agency-rent-officers-e-update.

• Valuation Office Agency Rent Officers: Communications (21 December 2023)
  https://www.gov.uk/guidance/valuation-office-agency-rent-officers-communications.

• Rating Cost Guide 2023 (21 December 2023)
  https://www.gov.uk/government/publications/rating-cost-guide-2023.

• Be wary of rogue business rates agents (20 December 2023)
  https://www.gov.uk/government/news/be-wary-of-rogue-business-rates-agents.

• Repair and rateable value (20 December 2023)
  https://www.gov.uk/guidance/repair-and-rateable-value.

• Council Tax and business rates: home-based businesses (20 December 2023)
  https://www.gov.uk/government/publications/council-tax-and-business-rates-home-based-businesses.

• Valuation Office Agency: information for local authorities (20 December 2023)
  https://www.gov.uk/guidance/voa-information-for-local-authorities.

• Valuation Office Agency departmental spending over £25,000 (20 December 2023)
  https://www.gov.uk/government/collections/valuation-office-agency-departmental-spending-over-25000.

• Valuation Office Agency: spending over £500 (20 December 2023)
  https://www.gov.uk/government/collections/valuation-office-agency-spending-over-500.

• VOA: spending over £500, November 2023 (20 December 2023)
  https://www.gov.uk/government/publications/voa-spending-over-500-november-2023.

• VOA: spending over £500, September 2023 (20 December 2023)
  https://www.gov.uk/government/publications/voa-spending-over-500-september-2023.

• VOA: spending over £500, August 2023 (20 December 2023)
  https://www.gov.uk/government/publications/voa-spending-over-500-august-2023.

• Valuation Office Agency: November 2023 transparency data (20 December 2023)
  https://www.gov.uk/government/publications/valuation-office-agency-november-2023-transparency-data.

• Council Tax Manual (19 December 2023)
  https://www.gov.uk/guidance/council-tax-manual/council-tax-practice-notes.

• Council Tax Manual (19 December 2023)
  https://www.gov.uk/guidance/council-tax-manual.

Manuals / Guides

• Capital Gains and Other Taxes Manual
  https://www.gov.uk/government/publications/capital-gains-other-taxes-manual.

• Council Tax Manual
  https://www.gov.uk/guidance/council-tax-manual.

• Inheritance Tax Manual
  https://www.gov.uk/government/publications/valuation-office-agency-inheritance-tax-manual.

• Land Compensation Manual
  https://www.gov.uk/government/publications/the-land-compensation-manual.

• Rating Manual
  https://www.gov.uk/government/publications/valuation-office-agency-rating-manual.

• Rating Cost Guide 2023
  https://www.gov.uk/government/publications/rating-cost-guide-2023.

Complaints Procedure

The Valuation Office Agency Complaints Procedure can be found at https://www.gov.uk/government/publications/valuation-office-agency-complaints-procedure.

Billing Authority Submission Standards

The latest Valuation Office Agency Billing Authority Submissions Standards can be found at https://www.gov.uk/government/publications/valuation-office-agency-billing-authority-report-best-practice.

Litigation and Settlement Strategy

The latest Valuation Office Agency Litigation and Settlement Strategy can be found at https://www.gov.uk/government/publications/voa-litigation-and-settlement-strategy.

Local Government Inboxes

The Local Authority Engagement Team was originally set up to support local authorities with rates retention in England. However, their remit has evolved and extended into Council Tax, Housing Allowance and Wales. The issues are much wider now and 'Rates Retention Team' no longer reflects what they do.

To compliment this, they now have a new mailbox which is LAengagement@voa.gov.uk.

Annual Report and Accounts 2022/23

The Annual Report and Accounts 2022/23 of the Valuation Office Agency can be found at
https://www.gov.uk/government/publications/valuation-office-agency-annual-report-and-accounts-2022-to-2023.

Press Release: Be wary of Rogue Business Rates Agents

A Press Release on ‘Be wary of Rogue Business Rates Agents on 20 December 2023 can be found at 
https://www.gov.uk/government/news/be-wary-of-rogue-business-rates-agents.

SCOTTISH ASSESSORS

Practitioners are advised to regularly view the Scottish Assessors web site at https://www.saa.gov.uk/.

LAND AND PROPERTY SERVICES (NI)

Practitioners are advised to regularly view the Land and Property Services (NI) web site at www.finance-ni.gov.uk/land-property-services-lps.

The latest on Revaluation can be found at www.finance-ni.gov.uk/reval2023.