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IRRV Events
The Institute's Spring Conference 2023 is back at The Queens Hotel, Leeds.
Conference Programme Available
The conference will be in the normal structure over two days with both plenary and streamed sessions as well as being supported by an expanded exhibition.
There will be two streams running throughout the conference; one focussing on Welfare Benefits and one on Revenues and Enforcement. Delegates attending the event will not be confined to attending sessions on any one stream. They will have the flexibility to ‘pick and choose’ which sessions to attend.
Speakers will bring delegates up-to-date on everything that is happening but also on what lies ahead for those working within the profession.
We'll be using Slido at this year’s Spring Conference 2023. Full details will be sent out to delegates prior to the event.
CAP Insight Day 2023
Christians Against Poverty (CAP) invites you to spend the day with them at their Insight Day. This is an open day for their creditor and referral partners to visit CAP's head office in Bradford and hear from their staff and clients about the work they do. It's free to attend and you can see more information or RSVP here. For more information email externalaffairs@capuk.org.
Spring Conference & Exhibition
Hilton Hotel, Stadium MK, Milton Keynes
24 & 25 June 2025
We look forward to welcoming you back to Milton Keynes for the IRRV Spring Conference & Exhibition 2025
Scottish Conference & Exhibition
Crowne Plaza, Glasgow
3 & 4 September 2025
We look forward to welcoming you back to Glasgow for the IRRV Scottish Conference & Exhibition 2025.
Annual Conference & Exhibition
Telford International Centre
1, 2 & 3 October 2025
We look forward to welcoming you back to Telford for the IRRV Annual Conference & Exhibition 2025.
Role of the Council in the Valuation Tribunal
19 May 2025
20 October 2025
4 December 2025
This one-day Upskilling Session is to be delivered virtually by Gary Watson IRRV (Hons), Chief Executive, IRRV and Adam Fairclough IRRV (Hons), Apprenticeship and Training Officer, IRRV. It will look at the role played by the Council in the Valuation Tribunal and be of interest to practitioners working in council tax and / or non-domestic rate. This includes those who represent the Council in the Valuation Tribunal.
Council Tax Premium Exceptions: The New World
6 June 2025
The 1st April 2025 will see the introduction of exceptions from the council tax premium for long term empty properties and second homes. This session will look at the legislation and the government guidance behind each of the new exceptions and how the different exceptions interact with each other.
Transitional Relief:
How the Scheme Works
12 June 2025
This one day upskilling session is to be delivered virtually by Mark Fearn IRRV (Hons). The session will look at the principles behind transitional relief, which properties qualify in relation to the 2023 rating list and how the basic scheme works.
Completion Notices: Everything you need to know!
9 July 2025
8 September 2025
9 December 2025
This one day upskilling session is to be delivered virtually by Gary Watson IRRV (Hons), Chief Executive, IRRV. It is an event aimed at those working within both Local Government and the Private Sector.
Telephone Debt Collection
14 July 2025
As local authorities and other organisations continue to refine their recovery procedures, a key objective will be to make payment arrangements based on debtors' ability to pay whilst helping those facing cost of living challenges. To achieve this, direct verbal contact with debtors will be critical. Staff will, therefore, need to be equipped with the necessary communication and negotiation skills.
Role of the Council in the Magistrates Court
9 September 2025
25 November 2025
This one-day Upskilling Session is to be delivered virtually by Gary Watson IRRV (Hons), Chief Executive, IRRV and Adam Fairclough IRRV (Hons), Apprenticeship and Training Officer, IRRV. It will look at the role played by the Council in the Magistrates Court and be of interest to practitioners working in council tax and / or non-domestic rate. This includes those who represent the Council in the Magistrates Court.
Overpayments & Appeals
20 May 2025
This full day training course is to be delivered virtually through ‘Zoom”’ by Roger Bowen IRRV and is designed for both new and experienced Housing Benefit and Appeal officers in order to understand overpayments and the importance of classifying them correctly to obtain the maximum subsidy.
Data Analysis: Using your SHBE & CTR Data Extracts
20 & 21 May 2025
The workshop is ideally suited to staff who manage a benefits service and aims to show attendees how to analyse their caseload using the SHBE and CTR data extracts. The course is open to England, Wales and Scotland.
Council Tax Master Class
9 & 10 June 2025
This two day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons). It is designed for practitioners who have an understanding of council tax and want to improve their level of knowledge further to master class level.
Supported Accommodation
12 June 2025
This one day training course is to be delivered virtually through ‘Zoom'’ by Roger Bowen IRRV. The course is aimed at Housing Benefit Officers dealing with supported and temporary accommodation, it would also be useful for senior officers dealing with new applications from supported/specified accommodation landlords to ensure that the criteria for supported/specified accommodation is met.
Welfare Benefits & Universal Credit
19 June 2025
This one day training course is to be delivered virtually through ‘Zoom’ by Roger Bowen IRRV, Training Officer for IRRV and is designed for those officers and customer service agents wishing to have a full understanding of the benefits and help available to their customers.
Introduction to Council Tax
1 July 2025
This one day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons), Professional Services Officer, IRRV. It is designed for new entrants with little or no knowledge of council tax.
Introduction to Business Rates
8 July 2025
This one day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons), Professional Services Officer, IRRV and is designed for new entrants with little or no knowledge of business rates. It would equally be suitable for customer service staff working within or requiring knowledge of the subject.
Business Rates Master Class
21 & 22 July 2025
This two day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons), Professional Services Officer, IRRV and is designed for practitioners who have an understanding of business rates and want to improve their level of knowledge further to master class level.
Data Analysis: Using your SHBE & CTR Data Extracts
20 & 21 May 2025
The workshop is ideally suited to staff who manage a benefits service and aims to show attendees how to analyse their caseload using the SHBE and CTR data extracts. The course is open to England, Wales and Scotland.
As well as our regular training courses, we also deliver a bespoke in-house training service. Bespoke courses are designed using elements and combinations from our existing training whether it's council tax, business rates or something completely new.
The training is tailored specifically to the client's requirements and can be delivered virtually or on-site at your offices for convenience.
Please contact the Conference Team with your enquiry at conference@irrv.org.uk.
CAP Insight Day 2023
Christians Against Poverty (CAP) invites you to spend the day with them at their Insight Day. This is an open day for their creditor and referral partners to visit CAP's head office in Bradford and hear from their staff and clients about the work they do. It's free to attend and you can see more information or RSVP here. For more information email externalaffairs@capuk.org.