IRRV Newsletter 16th December 2024 to 22nd December 2024

IRRV Events

IRRV Events

IRRV Calendar

IRRV Calendar

IRRV: ‘The first 31 Years’

IRRV: ‘The first 31 Years'

IRRV Contacts

IRRV Contacts

Job Vacancies

Job Vacancies

General News

Legislation
Case Law
Consultations / Inquiries / Surveys etc.
Parliament
Gov.UK / Gov.Scot / Gov.Wales / Northern Ireland Alerts
Ministry for Housing, Communities & Local Government
Department for Works & Pensions (DWP)
Valuation Office Agency / Scottish Assessor / Land & Property Services (NI)
Tribunals
Insolvency Service
National Audit Office
Local Government & Social Care Ombudsman
Money & Pensions Service
Professional Bodies

IRRV Products and Services

Products and Services

Current

2023

2022

2021

IRRV Events

 The IRRV offices will be closed from close of business on the 24th December 2024 and re-open on the

2nd January 2025. All urgent enquiries can be addressed to Gary Watson – Chief Executive.

Conferences
Spring Conference & Exhibition 2025

Spring Conference & Exhibition

Hilton Hotel, Stadium MK, Milton Keynes 

24 & 25 June 2025

We look forward to welcoming you back to Milton Keynes for the IRRV Spring Conference & Exhibition 2025

 

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Conferences
Scottish Conference & Exhibition 2025

Scottish Conference & Exhibition

Crowne Plaza, Glasgow

3 & 4 September 2025

We look forward to welcoming you back to Glasgow for the IRRV Scottish Conference & Exhibition 2025.

 

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Meetings
Leveraging AI and Automation in Aged Debt Management for Local Authorities

Leveraging AI and Automation in Aged Debt Management for Local Authorities

25 February 2025: Virtual

Free webinar sponsored by 

Join us for an engaging webinar where we explore the transformative potential of AI and automation in managing aged debt within local authorities in the UK. These technologies promise to streamline operations and free up staff to better support our most vulnerable citizens. However, they also present challenges, particularly in building trust within our communities.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Upskilling Sessions
Role of the Council in the Magistrates Court

Role of the Council in the Magistrates Court

15 January 2025
14 February 2025

This one-day Upskilling Session is to be delivered virtually by Gary Watson IRRV (Hons), Chief Executive, IRRV and Adam Fairclough IRRV (Hons), Apprenticeship and Training Officer, IRRV. It will look at the role played by the Council in the Magistrates Court and be of interest to practitioners working in council tax and / or non-domestic rate. This includes those who represent the Council in the Magistrates Court.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Upskilling Sessions
Council Tax Premium Exceptions - The New World

Council Tax Premium Exceptions:
The New World

16 January 2025

The 1st April 2025 will see the introduction of exceptions from the council tax premium for long term empty properties and second homes. This session will look at the legislation and the government guidance behind each of the new exceptions and how the different exceptions interact with each other.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Upskilling Sessions
Appearing in the Valuation Tribunal on Non-Domestic Rate & Council Tax: A Session for the Private Sector & Valuation Office

Appearing in the Valuation Tribunal on Non-Domestic Rate & Council Tax: A Session for the Private Sector & Valuation Office

20 January 2025

This one-day Upskilling Session will look at the role played by practitioners appearing before the Valuation Tribunal and be of interest to practitioners working in private practice and the Valuation Office dealing principally with non-domestic rate appeals, albeit that the approach is not dissimilar in respect of cases relating to Council Tax appeals.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Upskilling Sessions
Completion Notices: Everything you need to know!

Completion Notices:
Everything you need to know!

23 January 2025
26 February 2025
25 March 2025

This one day upskilling session is to be delivered virtually by Gary Watson IRRV (Hons), Chief Executive, IRRV. It is an event aimed at those working within both Local Government and the Private Sector.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Upskilling Sessions
Role of the Council in the Valuation Tribunal

Role of the Council in the Valuation Tribunal

29 January 2025
6 March 2025

This one-day Upskilling Session is to be delivered virtually by Gary Watson IRRV (Hons), Chief Executive, IRRV and Adam Fairclough IRRV (Hons), Apprenticeship and Training Officer, IRRV. It will look at the role played by the Council in the Valuation Tribunal and be of interest to practitioners working in council tax and / or non-domestic rate. This includes those who represent the Council in the Valuation Tribunal.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Upskilling Sessions
Transitional Relief: How the Scheme Works

Transitional Relief:
How the Scheme Works

30 January 2025

This one day upskilling session is to be delivered virtually by Mark Fearn IRRV (Hons). The session will look at the principles behind transitional relief, which properties qualify in relation to the 2023 rating list and how the basic scheme works.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Upskilling Sessions
Telephone Debt Collection

Telephone Debt Collection

31 January 2025

As local authorities and other organisations continue to refine their recovery procedures, a key objective will be to make payment arrangements based on debtors' ability to pay whilst helping those facing cost of living challenges.  To achieve this, direct verbal contact with debtors will be critical. Staff will, therefore, need to be equipped with the necessary communication and negotiation skills. 

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Upskilling Sessions
Business Rates Interest

Business Rates Interest

13 February 2025

This one day upskilling session is to be delivered virtually by Mark Fearn IRRV (Hons). The session will look at when an interest calculation and payment is applicable following an amendment to the rating list. It will cover how the level of interest is calculated and how it can vary depending on the circumstances of the amendment. The session will cover worked through examples of the calculation and would be suitable for both those looking for a refresher or new to the subject area.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Training Days
Introduction to Council Tax

Introduction to Council Tax

21 January 2025

This one day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons), Professional Services Officer, IRRV. It is designed for new entrants with little or no knowledge of council tax.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Training Days
Introduction to Housing Benefit

Introduction to Housing Benefit

28 & 31 January 2025

This two day training course is to be delivered virtually through ‘Zoom’ by Roger Bowen IRRV, Training Officer for IRRV and is designed for those who are new to Housing Benefit or have limited experience in order to improve performance.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Training Days
Introduction to Business Rates

Introduction to Business Rates

4 February 2025

This one day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons), Professional Services Officer, IRRV and is designed for new entrants with little or no knowledge of business rates. It would equally be suitable for customer service staff working within or requiring knowledge of the subject.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Training Days
Overpayments: Their Classification & Recovery

Overpayments: 
Their Classification & Recovery

6 February 2025

This half day training course is to be delivered virtually through ‘Zoom’ by Roger Bowen IRRV and is designed for both new and experienced Housing Benefit officers in order to understand overpayments and specifically to classify overpayments correctly to obtain the right subsidy.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Training Days
Appeals

Appeals

11 February 2025

This one day training course is to be delivered virtually through ‘Zoom’ by Roger Bowen IRRV, Training Officer for IRRV and is designed for those officers wishing to have a full understanding of the appeals process and how to prepare a submission.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Training Days
Business Rates Master Class

Business Rates Master Class

24 & 25 February 2025

This two day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons), Professional Services Officer, IRRV and is designed for practitioners who have an understanding of business rates and want to improve their level of knowledge further to master class level.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Training Days
Supported Accommodation

Supported Accommodation

27 February 2025

This one day training course is to be delivered virtually through ‘Zoom'’ by Roger Bowen IRRV.  The course is aimed at Housing Benefit Officers dealing with supported and temporary accommodation, it would also be useful for senior officers dealing with new applications from supported/specified accommodation landlords to ensure that the criteria for supported/specified accommodation is met. 

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Training Days
Council Tax Master Class

Council Tax Master Class

10 & 11 March 2025

This two day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons). It is designed for practitioners who have an understanding of council tax and want to improve their level of knowledge further to master class level.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Training Days
Welfare Benefits & Universal Credit

Welfare Benefits & Universal Credit

13 March 2025

This one day training course is to be delivered virtually through ‘Zoom’ by Roger Bowen IRRV, Training Officer for IRRV and is designed for those officers and customer service agents wishing to have a full understanding of the benefits and help available to their customers.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Scotland
Discretionary Housing Payment

Discretionary Housing Payment

28 January 2025

The workshop is ideally suited to staff who are required to have a better understanding of Discretionary Housing Payment, including decision makers and managers of teams assessing this support. It is also suited to the wider benefits and welfare sector involved in assisting or advising those who have, or need, to claim support from Discretionary Housing Payment.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Scotland
Housing Benefit and Council Tax Reduction

Housing Benefit & Council Tax Reduction  

4 & 6 February 2025

This workshop gives a foundation level introduction to Housing Benefit and Council Tax Reduction. 

 

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Scotland
Scottish Welfare Fund

Scottish Welfare Fund

11 February 2025

An online training workshop – half day (afternoon). IRRV is running this workshop to give attendees an introduction to the Scottish Welfare Fund and the detail that local authority, housing association and other key staff require to know.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Scotland
Introduction to Council Tax

Introduction to Council Tax

12 & 13 February 2025

An online training workshop over two mornings. This course takes delegates through the principles of council tax and will equip them to assess council tax charges correctly and to the correct charge payers.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Scotland
Introduction to NDR

Introduction to Council Tax

27 & 28 February 2025

This course is suitable for both new or inexperienced staff wishing an introduction to the subject but are also highly useful for staff with greater local government experience but who wish a refresher on recent developments in Non Domestic Rates. 

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Scotland
Data Analysis: Using your SHBE & CTR Data Extracts

Data Analysis: Using your SHBE & CTR Data Extracts 

11 & 13 March 2025

The workshop is ideally suited to staff who manage a benefits service and aims to show attendees how to analyse their caseload using the SHBE and CTR data extracts.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
Scotland
Introduction to Universal Credit & Council Tax Reduction

Introduction to Universal Credit & Council Tax Reduction

22 & 24 April 2025

An online training workshop that introduces the subjects of Universal Credit and Council Tax Reduction and place them in context. 

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website
In-House Training
Business Rates Master Class

Business Rates Master Class

12 & 13 February 2025
22 & 23 April 2025

This two day training course is to be delivered virtually through ‘Go-To-Meeting’ by Janet Alexander IRRV (Hons). It is designed for practitioners who have an understanding of business rates and want to improve their level of knowledge further to master class level.

E conference@irrv.org.uk
T: 020 7691 8987
W: Go to Website

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