Revenues & Recovery Officer x 2
Salary: £17,173 to £20,541 p.a.
Grade: Grade 2/3
Hours: 37 hours per week
Place of Work: Portland House, Worthing
Closing date: Sunday 28th October 2018
Interviews: Week Commencing Monday 5th November 2018
We are looking for an enthusiastic and hard-working individual with strong customer service and communication skills who enjoys working to deadlines in a pressurised environment.
Being able to work on your own initiative as well as part of team is essential.
The post holder will possess good IT skills as well as have attention to detail. The post holder will be responsible for updating accounts accurately.
Helping customers face-to-face, in writing and by telephone. You will be negotiating arrangements to clear arrears, whilst using your problem-solving skills. You will need good mathematical skills and be able to deal with matters in an assertive but empathetic manner, often having to interpret complex information clearly to customers.
A background in a customer service or debt recovery environment would be advantageous, although full training will be provided.
We are located in Worthing, a short walk from the sea and the train station, offering 25 days paid annual leave & Bank Holidays (29 days after 5 years’ service), Local Government Pension Scheme, Flexible working Policy and Full Training on Council Tax Regulations.
Previous Applicants need not apply.
Adur and Worthing councils have a commitment to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Adur District and Worthing Borough Councils are equal opportunities employers and encourages applications from people with disabilities, ethnic minorities, people of any religion or belief or sexual orientation and job sharers. Childcare subsidy is payable in appropriate cases. Work base location is indicated, however you may be asked to work at any such place within the Adur District and Worthing Borough Council Service’s area as required.
As part of Adur & Worthing Council’s ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.
How to apply
In order to apply for this vacancy please use the link below. No CVs or agency applications accepted.